Do not only think of Christmas but days after as well
This is the message from Consumer Council CEO Premila Kumar who said with the festive shopping frenzy building consumers need to plan their expenses really well.
Kumar said consumers have rights and if they buy something during sales and it turns out to be faulty, they do have the right to return it and get a refund.
However, she said if consumers get unwanted gifts due to impulse buying, then the prerogative lies with the trader on any refund.
Kumar adds if goods are not up to scratch consumers must remember that they have a contract with the trader and not the manufacturer.
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