The Consumer Council of Fiji is calling on the Transport Ministry to immediately intervene and call for a stop to the bus fare increase implemented last week due to complaints received from the consumers.
Chief Executive Officer Premila Kumar said consumers have not been given the proper information on stage mergers, new fare structure, no proper bus tickets and no stage marking.
She said they continue to receive complaints regarding the new fares as consumers are still confused and they do not know where the stage starts and ends.
Meanwhile, the Land Transport Authority Media Liaison Officer Ratu Eroni Volavola said their teams are currently out investigating a number of complaints, where members of the public have had to pay 35 cents more than the approved amount.
Volavola said the bus companies had asked the LTA for a two week grace period, where they will get their ticket books ready, and in good faith they had agreed to this.
However Volavola said bus operators should not take advantage of this, adding they do have laws in place to deal with drivers who fail to adhere to this.
Consumer Council wants stop to fare increase
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